{"site":"my.clevelandclinic.org","task":"healthcare_admin.book_appointment","available":true,"recipe":{"uri":"recipe://healthcare_admin.book_appointment/clevelandclinic-mychart/v1","version":1,"status":"active","agent_class":"browser_agent_user_present","summary":"Find the relevant appointment/request path, collect constraints, and stop before final booking or request submission without user approval.","steps":[{"order":1,"instruction":"Open the official public source page and verify the current task path before acting.","evidence_gate":"Source URL, page title, and task-specific branch are captured."},{"order":2,"instruction":"Enter the task surface only after matching the user's goal to the documented path.","evidence_gate":"Required identity, payment, policy, or JavaScript gate is visible."},{"order":3,"instruction":"Stop at any irreversible, paid, or account-mutating step until the user approves.","evidence_gate":"Final-state language and user approval are captured."}],"guards":["Do not submit appointment requests without user approval.","Distinguish confirmed appointments from requests pending office review.","Keep the user present for MyChart authentication and identity checks."],"success_signals":["Appointment slot or request path found","Confirmed booking or pending-review state captured","Location/provider/visit type captured"],"expires_at":"2026-06-18T02:28:12.731Z"},"known_blockers":["login_required","2fa_user_present","human_handoff_required","confirmation_email_missing","navigation_failed"],"confidence":{"score":0.31,"level":"low","sample_size":4,"rationale":"Confidence reflects 1.16 effective weight, Wilson bounds 0.042-0.914725, and Beta posterior mean 0.465758."},"freshness":{"updated_at":"2026-06-17T02:28:12.731Z","age_days":0,"status":"fresh","rationale":"Latest evidence is 0 days old."},"evidence":{"sample_size":4,"source_tiers":["public_web_observation"],"evidence_ids":["public-clevelandclinic-mychart","public-clevelandclinic-scheduling-help","public-clevelandclinic-webappointment","loop-1781005628789-my-clevelandclinic-org-healthcare-admin-book-appointment"],"latest_evidence_id":"public-clevelandclinic-webappointment","notes":["Cleveland Clinic publishes MyChart and web appointment entry points, but booking and request outcomes vary by patient status, specialty, insurance, and staff review.","Source: https://my.clevelandclinic.org/online-services/mychart/","Source: https://my.clevelandclinic.org/resources/mychart-appointment-and-scheduling-troubleshooting","Source: https://my.clevelandclinic.org/webappointment"]},"trust":{"score":0.38,"level":"low","reporter_count":1,"deduplicated_evidence_count":1,"quarantined_count":0,"rationale":"Trust is based on 1 deduplicated trusted run from 1 reporter."},"recommended_actions":[{"priority":"high","actor":"agent","action":"Differentiate Cleveland Clinic confirmed scheduling from request-for-review flows.","expected_impact":"Prevents agents from telling users they are booked when staff review is still pending."},{"priority":"medium","actor":"agent","action":"Capture handoff evidence and pause before accepting retention offers.","expected_impact":"Keeps user intent explicit during adversarial cancellation flows."}]}