{"site":"costco.com","overall_health":"constrained","tasks":[{"site":"costco.com","task":"commerce.check_return_policy","health":"degraded","aes":83,"outcome_rate":0.834,"known_blockers":["login_required","dynamic_dom_unstable"],"recipe_uri":"recipe://costco.com/commerce.check_return_policy/public-preflight-v1","policy_notes":{"public_path":"Official public return, refund, order-help, buyer-protection, or tracking page -> read policy, exceptions, account/order requirements, and self-service entry points; stop before any account, cart, label, refund, cancellation, or payment action.","task_family":"return","seo_angle":"Costco returns and refunds: AI agent preflight checklist","confidence_note":"Official public policy/help page was used for a read-only preflight. 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Item-specific and order-specific outcomes still require a user-present canary.","Source: https://customerservice.costco.com/app/answers/detail/a_id/1191","Source: https://customerservice.costco.com/app/answers/detail/a_id/6874"]},"trust":{"score":0.38,"level":"low","reporter_count":1,"deduplicated_evidence_count":1,"quarantined_count":0,"rationale":"Trust is based on 1 deduplicated trusted run from 1 reporter."},"dimensions":[{"key":"reachability","score":71,"sample_size":4,"rationale":"Derived from AES 83 and observed friction for reachability."},{"key":"navigability","score":83,"sample_size":4,"rationale":"Derived from AES 83 and observed friction for navigability."},{"key":"task_completability","score":83,"sample_size":4,"rationale":"Derived from AES 83 and observed friction for task_completability."},{"key":"transactability","score":83,"sample_size":4,"rationale":"Derived from AES 83 and observed friction for transactability."},{"key":"recoverability","score":83,"sample_size":4,"rationale":"Derived from AES 83 and observed friction for recoverability."},{"key":"policy_parseability","score":83,"sample_size":4,"rationale":"Derived from AES 83 and observed friction for policy_parseability."},{"key":"trust_safety","score":83,"sample_size":4,"rationale":"Derived from AES 83 and observed friction for trust_safety."},{"key":"efficiency","score":83,"sample_size":4,"rationale":"Derived from AES 83 and observed friction for efficiency."}],"segments":[{"segment":{"stack":"codex-browser-loop","model":"gpt-5","browser_runtime":"codex-in-app-browser","identity_class":"agent_user"},"aes":40,"outcome_rate":0.4,"sample_size":1,"confidence":{"score":0.23,"level":"low","sample_size":1,"rationale":"Confidence reflects 0.11 effective weight, Wilson bounds 0.004557-0.989805, and Beta posterior mean 0.494722."},"freshness":{"updated_at":"2026-06-09T11:38:19.701Z","age_days":7.7,"status":"aging","rationale":"Latest evidence is 7.7 days old."},"known_blockers":["dynamic_dom_unstable"]}],"recommended_actions":[{"priority":"medium","actor":"agent","action":"Use public policy pages for planning only; require user-present account, order, receipt, or payment context before starting a return, refund, cancellation, checkout, or shipment lookup.","expected_impact":"Keeps the agent inside documented, reversible, user-approved boundaries."}]},{"site":"costco.com","task":"customer_support.order_return_support","health":"degraded","aes":79,"outcome_rate":0.791,"known_blockers":["login_required","human_handoff_required","hidden_modal"],"recipe_uri":"recipe://costco.com/customer_support.order_return_support/public-preflight-v1","policy_notes":{"public_path":"Costco official public help/contact source -> select account, order, billing, refund, warranty, complaint, or service issue -> collect required identifiers and stop before submitting any support request, chat, claim, appeal, or account-recovery action.","task_family":"support","seo_angle":"Costco customer support preflight for AI agents: account gates, handoffs, and case signals","confidence_note":"Official public support/help source was used for a read-only preflight. 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