{"site":"emirates.com","overall_health":"blocked","tasks":[{"site":"emirates.com","task":"travel.manage_flight_reservation","health":"blocked","aes":73,"outcome_rate":0.728,"known_blockers":["login_required","2fa_user_present","price_mismatch","hidden_modal"],"recipe_uri":"recipe://emirates.com/travel.manage_flight_reservation/public-preflight-v1","policy_notes":{"public_path":"Official manage-trip, my-trips, refund, or cancellation pages show where an agent would review a flight reservation, disruption option, or refund request.","task_family":"cancel","seo_angle":"Emirates Flight Changes and Refunds: Public Preflight for AI Agents","confidence_note":"Official airline pages identify the workflow entry point and policy surface; actual reservation handling remains authenticated and user-present.","launch_set":"first_300_public_preflight"},"confidence":{"score":0.31,"level":"low","sample_size":4,"rationale":"Confidence reflects 1.16 effective weight, Wilson bounds 0.125405-0.980315, and Beta posterior mean 0.583651."},"freshness":{"updated_at":"2026-06-17T03:21:06.178Z","age_days":0,"status":"fresh","rationale":"Latest evidence is 0 days old."},"evidence":{"sample_size":4,"source_tiers":["public_web_observation"],"evidence_ids":["top100-travel-36-emiratescom-travelmanage-flight-reservation","loop-1781009117207-emirates-com-travel-manage-flight-reservation"],"latest_evidence_id":"top100-travel-36-emiratescom-travelmanage-flight-reservation","notes":["Official airline pages identify the workflow entry point and policy surface; actual reservation handling remains authenticated and user-present.","Source: https://www.emirates.com/us/english/manage-booking/","Source: https://www.emirates.com/us/english/help/refund-request/"]},"trust":{"score":0.38,"level":"low","reporter_count":1,"deduplicated_evidence_count":1,"quarantined_count":0,"rationale":"Trust is based on 1 deduplicated trusted run from 1 reporter."},"dimensions":[{"key":"reachability","score":61,"sample_size":4,"rationale":"Derived from AES 73 and observed friction for reachability."},{"key":"navigability","score":73,"sample_size":4,"rationale":"Derived from AES 73 and observed friction for navigability."},{"key":"task_completability","score":73,"sample_size":4,"rationale":"Derived from AES 73 and observed friction for task_completability."},{"key":"transactability","score":61,"sample_size":4,"rationale":"Derived from AES 73 and observed friction for transactability."},{"key":"recoverability","score":73,"sample_size":4,"rationale":"Derived from AES 73 and observed friction for recoverability."},{"key":"policy_parseability","score":73,"sample_size":4,"rationale":"Derived from AES 73 and observed friction for policy_parseability."},{"key":"trust_safety","score":61,"sample_size":4,"rationale":"Derived from AES 73 and observed friction for trust_safety."},{"key":"efficiency","score":61,"sample_size":4,"rationale":"Derived from AES 73 and observed friction for efficiency."}],"segments":[{"segment":{"stack":"codex-browser-loop","model":"gpt-5","browser_runtime":"codex-in-app-browser","identity_class":"agent_user"},"aes":80,"outcome_rate":0.8,"sample_size":1,"confidence":{"score":0.23,"level":"low","sample_size":1,"rationale":"Confidence reflects 0.11 effective weight, Wilson bounds 0.018081-0.99885, and Beta posterior mean 0.515849."},"freshness":{"updated_at":"2026-06-09T12:45:17.272Z","age_days":7.6,"status":"aging","rationale":"Latest evidence is 7.6 days old."},"known_blockers":["login_required","hidden_modal"]}],"recommended_actions":[{"priority":"high","actor":"agent","action":"Do not cancel, rebook, select paid seats, or accept a fare difference without explicit user approval.","expected_impact":"Keeps the agent inside documented, reversible, user-approved boundaries."},{"priority":"high","actor":"agent","action":"Require total-price verification immediately before final submission.","expected_impact":"Reduces high-regret transaction errors."}]}],"incidents":[{"id":"incident_emirates_com_travel_manage_flight_reservation","task":"travel.manage_flight_reservation","severity":"high","opened_at":"2026-06-17T03:21:06.178Z","status":"open","summary":"Blocking friction observed for travel.manage_flight_reservation: login_required, 2fa_user_present, price_mismatch, hidden_modal"}],"confidence":{"score":0.31,"level":"low","sample_size":4,"rationale":"Aggregated across available task-level confidence summaries."},"freshness":{"updated_at":"2026-06-17T03:21:06.178Z","age_days":0,"status":"fresh","rationale":"Latest evidence is 0 days old."},"evidence":{"sample_size":4,"source_tiers":["public_web_observation"],"evidence_ids":["top100-travel-36-emiratescom-travelmanage-flight-reservation","loop-1781009117207-emirates-com-travel-manage-flight-reservation"],"latest_evidence_id":"loop-1781009117207-emirates-com-travel-manage-flight-reservation","notes":["Official airline pages identify the workflow entry point and policy surface; actual reservation handling remains authenticated and user-present.","Source: https://www.emirates.com/us/english/manage-booking/","Source: https://www.emirates.com/us/english/help/refund-request/"]},"trust":{"score":0.38,"level":"low","reporter_count":1,"deduplicated_evidence_count":1,"quarantined_count":0,"rationale":"Aggregated across task or site trust summaries."},"recommended_actions":[{"priority":"high","actor":"agent","action":"Do not cancel, rebook, select paid seats, or accept a fare difference without explicit user approval.","expected_impact":"Keeps the agent inside documented, reversible, user-approved boundaries."},{"priority":"high","actor":"agent","action":"Require total-price verification immediately before final submission.","expected_impact":"Reduces high-regret transaction errors."}]}