{"site":"enterprise.com","overall_health":"blocked","tasks":[{"site":"enterprise.com","task":"travel.modify_car_rental","health":"blocked","aes":70,"outcome_rate":0.702,"known_blockers":["login_required","price_mismatch","dynamic_dom_unstable"],"recipe_uri":"recipe://enterprise.com/travel.modify_car_rental/public-preflight-v1","policy_notes":{"public_path":"Official reservation lookup or modify/cancel page shows how to retrieve, adjust, or cancel a rental-car reservation before confirmation.","task_family":"cancel","seo_angle":"Enterprise Rent-A-Car Car Rental Changes: Public Preflight for AI Agents","confidence_note":"Official reservation pages identify the task path; final rates and fees can change after authenticated or confirmation-number lookup.","launch_set":"first_300_public_preflight"},"confidence":{"score":0.28,"level":"low","sample_size":3,"rationale":"Confidence reflects 0.81 effective weight, Wilson bounds 0.087407-0.983022, and Beta posterior mean 0.558281."},"freshness":{"updated_at":"2026-06-17T03:21:06.319Z","age_days":0,"status":"fresh","rationale":"Latest evidence is 0 days old."},"evidence":{"sample_size":3,"source_tiers":["public_web_observation"],"evidence_ids":["top100-travel-16-enterprisecom-travelmodify-car-rental","loop-1781005490122-enterprise-com-travel-modify-car-rental"],"latest_evidence_id":"top100-travel-16-enterprisecom-travelmodify-car-rental","notes":["Official reservation pages identify the task path; final rates and fees can change after authenticated or confirmation-number lookup.","Source: https://www.enterprise.com/en/help/faqs.html"]},"trust":{"score":0.38,"level":"low","reporter_count":1,"deduplicated_evidence_count":1,"quarantined_count":0,"rationale":"Trust is based on 1 deduplicated trusted run from 1 reporter."},"dimensions":[{"key":"reachability","score":58,"sample_size":3,"rationale":"Derived from AES 70 and observed friction for reachability."},{"key":"navigability","score":70,"sample_size":3,"rationale":"Derived from AES 70 and observed friction for navigability."},{"key":"task_completability","score":70,"sample_size":3,"rationale":"Derived from AES 70 and observed friction for task_completability."},{"key":"transactability","score":58,"sample_size":3,"rationale":"Derived from AES 70 and observed friction for transactability."},{"key":"recoverability","score":70,"sample_size":3,"rationale":"Derived from AES 70 and observed friction for recoverability."},{"key":"policy_parseability","score":70,"sample_size":3,"rationale":"Derived from AES 70 and observed friction for policy_parseability."},{"key":"trust_safety","score":58,"sample_size":3,"rationale":"Derived from AES 70 and observed friction for trust_safety."},{"key":"efficiency","score":70,"sample_size":3,"rationale":"Derived from AES 70 and observed friction for efficiency."}],"segments":[{"segment":{"stack":"codex-browser-loop","model":"gpt-5","browser_runtime":"codex-in-app-browser","identity_class":"agent_user"},"aes":40,"outcome_rate":0.4,"sample_size":1,"confidence":{"score":0.23,"level":"low","sample_size":1,"rationale":"Confidence reflects 0.11 effective weight, Wilson bounds 0.004557-0.989804, and Beta posterior mean 0.494722."},"freshness":{"updated_at":"2026-06-09T11:44:50.237Z","age_days":7.7,"status":"aging","rationale":"Latest evidence is 7.7 days old."},"known_blockers":["dynamic_dom_unstable"]}],"recommended_actions":[{"priority":"high","actor":"agent","action":"Do not reserve, cancel, add insurance, or accept a new rate without explicit user approval.","expected_impact":"Keeps the agent inside documented, reversible, user-approved boundaries."},{"priority":"high","actor":"agent","action":"Require total-price verification immediately before final submission.","expected_impact":"Reduces high-regret transaction errors."}]},{"site":"enterprise.com","task":"customer_support.rental_car_help","health":"degraded","aes":77,"outcome_rate":0.774,"known_blockers":["login_required","human_handoff_required","hidden_modal"],"recipe_uri":"recipe://enterprise.com/customer_support.rental_car_help/public-preflight-v1","policy_notes":{"public_path":"Enterprise official public help/contact source -> select account, order, billing, refund, warranty, complaint, or service issue -> collect required identifiers and stop before submitting any support request, chat, claim, appeal, or account-recovery action.","task_family":"support","seo_angle":"Enterprise customer support preflight for AI agents: account gates, handoffs, and case signals","confidence_note":"Official public support/help source was used for a read-only preflight. Account-specific support, refunds, disputes, recovery, claims, and final submissions require user-present authorization.","launch_set":"first_300_public_preflight"},"confidence":{"score":0.29,"level":"low","sample_size":3,"rationale":"Confidence reflects 0.81 effective weight, Wilson bounds 0.105568-0.990051, and Beta posterior mean 0.579125."},"freshness":{"updated_at":"2026-06-17T03:21:06.319Z","age_days":0,"status":"fresh","rationale":"Latest evidence is 0 days old."},"evidence":{"sample_size":3,"source_tiers":["public_web_observation"],"evidence_ids":["top100-customer_support-32-enterprisecom-customer-supportrental-car-help","loop-1781008899206-enterprise-com-customer-support-rental-car-help"],"latest_evidence_id":"top100-customer_support-32-enterprisecom-customer-supportrental-car-help","notes":["Official public support/help source was used for a read-only preflight. Account-specific support, refunds, disputes, recovery, claims, and final submissions require user-present authorization.","Source: https://www.enterprise.com/en/help.html"]},"trust":{"score":0.38,"level":"low","reporter_count":1,"deduplicated_evidence_count":1,"quarantined_count":0,"rationale":"Trust is based on 1 deduplicated trusted run from 1 reporter."},"dimensions":[{"key":"reachability","score":65,"sample_size":3,"rationale":"Derived from AES 77 and observed friction for reachability."},{"key":"navigability","score":77,"sample_size":3,"rationale":"Derived from AES 77 and observed friction for navigability."},{"key":"task_completability","score":65,"sample_size":3,"rationale":"Derived from AES 77 and observed friction for task_completability."},{"key":"transactability","score":77,"sample_size":3,"rationale":"Derived from AES 77 and observed friction for transactability."},{"key":"recoverability","score":65,"sample_size":3,"rationale":"Derived from AES 77 and observed friction for recoverability."},{"key":"policy_parseability","score":77,"sample_size":3,"rationale":"Derived from AES 77 and observed friction for policy_parseability."},{"key":"trust_safety","score":77,"sample_size":3,"rationale":"Derived from AES 77 and observed friction for trust_safety."},{"key":"efficiency","score":65,"sample_size":3,"rationale":"Derived from AES 77 and observed friction for efficiency."}],"segments":[{"segment":{"stack":"codex-browser-loop","model":"gpt-5","browser_runtime":"codex-in-app-browser","identity_class":"agent_user"},"aes":80,"outcome_rate":0.8,"sample_size":1,"confidence":{"score":0.23,"level":"low","sample_size":1,"rationale":"Confidence reflects 0.11 effective weight, Wilson bounds 0.01808-0.99885, and Beta posterior mean 0.515849."},"freshness":{"updated_at":"2026-06-09T12:41:39.271Z","age_days":7.6,"status":"aging","rationale":"Latest evidence is 7.6 days old."},"known_blockers":["login_required","hidden_modal"]}],"recommended_actions":[{"priority":"medium","actor":"agent","action":"Use public help/contact pages only until the user is present and has authorized account-specific support.","expected_impact":"Keeps the agent inside documented, reversible, user-approved boundaries."},{"priority":"medium","actor":"agent","action":"Capture handoff evidence and pause before accepting retention offers.","expected_impact":"Keeps user intent explicit during adversarial cancellation flows."}]},{"site":"enterprise.com","task":"travel.find_reservation_cancel_change_help","health":"blocked","aes":0,"outcome_rate":0,"known_blockers":["navigation_failed"],"recipe_uri":null,"policy_notes":{},"confidence":{"score":0.23,"level":"low","sample_size":1,"rationale":"Confidence reflects 0.11 effective weight, Wilson bounds 0-0.971628, and Beta posterior mean 0.473445."},"freshness":{"updated_at":"2026-06-09T18:30:40.275Z","age_days":7.4,"status":"aging","rationale":"Latest evidence is 7.4 days old."},"evidence":{"sample_size":1,"source_tiers":["public_web_observation"],"evidence_ids":["loop-1781029840094-enterprise-com-travel-find-reservation-cancel-change-help"],"latest_evidence_id":"loop-1781029840094-enterprise-com-travel-find-reservation-cancel-change-help","notes":["Status is derived from reported runs stored in this server process."]},"trust":{"score":0.38,"level":"low","reporter_count":1,"deduplicated_evidence_count":1,"quarantined_count":0,"rationale":"Trust is based on 1 deduplicated trusted run from 1 reporter."},"dimensions":[{"key":"reachability","score":0,"sample_size":1,"rationale":"Derived from AES 0 and observed friction for reachability."},{"key":"navigability","score":0,"sample_size":1,"rationale":"Derived from AES 0 and observed friction for navigability."},{"key":"task_completability","score":0,"sample_size":1,"rationale":"Derived from AES 0 and observed friction for task_completability."},{"key":"transactability","score":0,"sample_size":1,"rationale":"Derived from AES 0 and observed friction for transactability."},{"key":"recoverability","score":0,"sample_size":1,"rationale":"Derived from AES 0 and observed friction for recoverability."},{"key":"policy_parseability","score":0,"sample_size":1,"rationale":"Derived from AES 0 and observed friction for policy_parseability."},{"key":"trust_safety","score":0,"sample_size":1,"rationale":"Derived from AES 0 and observed friction for trust_safety."},{"key":"efficiency","score":0,"sample_size":1,"rationale":"Derived from AES 0 and observed friction for efficiency."}],"segments":[{"segment":{"stack":"codex-browser-loop","model":"gpt-5","browser_runtime":"codex-in-app-browser","identity_class":"agent_user"},"aes":0,"outcome_rate":0,"sample_size":1,"confidence":{"score":0.23,"level":"low","sample_size":1,"rationale":"Confidence reflects 0.11 effective weight, Wilson bounds 0-0.971628, and Beta posterior mean 0.473445."},"freshness":{"updated_at":"2026-06-09T18:30:40.275Z","age_days":7.4,"status":"aging","rationale":"Latest evidence is 7.4 days old."},"known_blockers":["navigation_failed"]}],"recommended_actions":[{"priority":"medium","actor":"agent","action":"Use preflight output as the execution guardrail and report the final outcome.","expected_impact":"Improves future confidence and catches drift."}]}],"incidents":[{"id":"incident_enterprise_com_travel_modify_car_rental","task":"travel.modify_car_rental","severity":"high","opened_at":"2026-06-17T03:21:06.319Z","status":"open","summary":"Blocking friction observed for travel.modify_car_rental: login_required, price_mismatch, dynamic_dom_unstable"},{"id":"incident_enterprise_com_travel_find_reservation_cancel_change_help","task":"travel.find_reservation_cancel_change_help","severity":"high","opened_at":"2026-06-09T18:30:40.275Z","status":"open","summary":"Blocking friction observed for travel.find_reservation_cancel_change_help: navigation_failed"}],"confidence":{"score":0.27,"level":"low","sample_size":7,"rationale":"Aggregated across available task-level confidence summaries."},"freshness":{"updated_at":"2026-06-17T03:21:06.319Z","age_days":0,"status":"fresh","rationale":"Latest evidence is 0 days old."},"evidence":{"sample_size":7,"source_tiers":["public_web_observation"],"evidence_ids":["top100-travel-16-enterprisecom-travelmodify-car-rental","loop-1781005490122-enterprise-com-travel-modify-car-rental","top100-customer_support-32-enterprisecom-customer-supportrental-car-help","loop-1781008899206-enterprise-com-customer-support-rental-car-help","loop-1781029840094-enterprise-com-travel-find-reservation-cancel-change-help"],"latest_evidence_id":"loop-1781029840094-enterprise-com-travel-find-reservation-cancel-change-help","notes":["Official reservation pages identify the task path; final rates and fees can change after authenticated or confirmation-number lookup.","Source: https://www.enterprise.com/en/help/faqs.html","Official public support/help source was used for a read-only preflight. Account-specific support, refunds, disputes, recovery, claims, and final submissions require user-present authorization.","Source: https://www.enterprise.com/en/help.html","Status is derived from reported runs stored in this server process."]},"trust":{"score":0.38,"level":"low","reporter_count":3,"deduplicated_evidence_count":3,"quarantined_count":0,"rationale":"Aggregated across task or site trust summaries."},"recommended_actions":[{"priority":"high","actor":"agent","action":"Do not reserve, cancel, add insurance, or accept a new rate without explicit user approval.","expected_impact":"Keeps the agent inside documented, reversible, user-approved boundaries."},{"priority":"high","actor":"agent","action":"Require total-price verification immediately before final submission.","expected_impact":"Reduces high-regret transaction errors."},{"priority":"medium","actor":"agent","action":"Use public help/contact pages only until the user is present and has authorized account-specific support.","expected_impact":"Keeps the agent inside documented, reversible, user-approved boundaries."},{"priority":"medium","actor":"agent","action":"Capture handoff evidence and pause before accepting retention offers.","expected_impact":"Keeps user intent explicit during adversarial cancellation flows."},{"priority":"medium","actor":"agent","action":"Use preflight output as the execution guardrail and report the final outcome.","expected_impact":"Improves future confidence and catches drift."}]}