{"site":"jetblue.com","overall_health":"blocked","tasks":[{"site":"jetblue.com","task":"travel.manage_flight_reservation","health":"blocked","aes":67,"outcome_rate":0.672,"known_blockers":["login_required","2fa_user_present","price_mismatch","navigation_failed"],"recipe_uri":"recipe://jetblue.com/travel.manage_flight_reservation/public-preflight-v1","policy_notes":{"public_path":"Official manage-trip, my-trips, refund, or cancellation pages show where an agent would review a flight reservation, disruption option, or refund request.","task_family":"cancel","seo_angle":"JetBlue Flight Changes and Refunds: Public Preflight for AI Agents","confidence_note":"Official airline pages identify the workflow entry point and policy surface; actual reservation handling remains authenticated and user-present.","launch_set":"first_300_public_preflight"},"confidence":{"score":0.2,"level":"low","sample_size":5,"rationale":"Confidence reflects 1.27 effective weight, Wilson bounds 0.11597-0.96975, and Beta posterior mean 0.566977."},"freshness":{"updated_at":"2026-06-17T03:21:06.178Z","age_days":0,"status":"fresh","rationale":"Latest evidence is 0 days old."},"evidence":{"sample_size":5,"source_tiers":["public_web_observation"],"evidence_ids":["top100-travel-22-jetbluecom-travelmanage-flight-reservation","loop-1781005985194-jetblue-com-travel-manage-flight-reservation","loop-1781005868515-jetblue-com-travel-manage-flight-reservation"],"latest_evidence_id":"top100-travel-22-jetbluecom-travelmanage-flight-reservation","notes":["Official airline pages identify the workflow entry point and policy surface; actual reservation handling remains authenticated and user-present.","Source: https://www.jetblue.com/manage-trips","Source: https://www.jetblue.com/help/changes-cancellations-and-standby"]},"trust":{"score":0.38,"level":"low","reporter_count":1,"deduplicated_evidence_count":2,"quarantined_count":0,"rationale":"Trust is based on 2 deduplicated trusted runs from 1 reporter."},"dimensions":[{"key":"reachability","score":55,"sample_size":5,"rationale":"Derived from AES 67 and observed friction for reachability."},{"key":"navigability","score":67,"sample_size":5,"rationale":"Derived from AES 67 and observed friction for navigability."},{"key":"task_completability","score":67,"sample_size":5,"rationale":"Derived from AES 67 and observed friction for task_completability."},{"key":"transactability","score":55,"sample_size":5,"rationale":"Derived from AES 67 and observed friction for transactability."},{"key":"recoverability","score":67,"sample_size":5,"rationale":"Derived from AES 67 and observed friction for recoverability."},{"key":"policy_parseability","score":67,"sample_size":5,"rationale":"Derived from AES 67 and observed friction for policy_parseability."},{"key":"trust_safety","score":55,"sample_size":5,"rationale":"Derived from AES 67 and observed friction for trust_safety."},{"key":"efficiency","score":55,"sample_size":5,"rationale":"Derived from AES 67 and observed friction for efficiency."}],"segments":[{"segment":{"stack":"codex-browser-loop","model":"gpt-5","browser_runtime":"codex-in-app-browser","identity_class":"agent_user"},"aes":40,"outcome_rate":0.4,"sample_size":2,"confidence":{"score":0.12,"level":"low","sample_size":2,"rationale":"Confidence reflects 0.22 effective weight, Wilson bounds 0.008954-0.980078, and Beta posterior mean 0.489972."},"freshness":{"updated_at":"2026-06-09T11:53:05.301Z","age_days":7.6,"status":"aging","rationale":"Latest evidence is 7.6 days old."},"known_blockers":["login_required","navigation_failed"]}],"recommended_actions":[{"priority":"high","actor":"agent","action":"Do not cancel, rebook, select paid seats, or accept a fare difference without explicit user approval.","expected_impact":"Keeps the agent inside documented, reversible, user-approved boundaries."},{"priority":"high","actor":"agent","action":"Require total-price verification immediately before final submission.","expected_impact":"Reduces high-regret transaction errors."}]},{"site":"jetblue.com","task":"travel.find_refund_cancel_policy","health":"degraded","aes":80,"outcome_rate":0.8,"known_blockers":["login_required","payment_authorization"],"recipe_uri":null,"policy_notes":{},"confidence":{"score":0.23,"level":"low","sample_size":1,"rationale":"Confidence reflects 0.11 effective weight, Wilson bounds 0.018177-0.998844, and Beta posterior mean 0.515931."},"freshness":{"updated_at":"2026-06-09T18:21:58.228Z","age_days":7.4,"status":"aging","rationale":"Latest evidence is 7.4 days old."},"evidence":{"sample_size":1,"source_tiers":["public_web_observation"],"evidence_ids":["loop-1781029317994-jetblue-com-travel-find-refund-cancel-policy"],"latest_evidence_id":"loop-1781029317994-jetblue-com-travel-find-refund-cancel-policy","notes":["Status is derived from reported runs stored in this server process."]},"trust":{"score":0.38,"level":"low","reporter_count":1,"deduplicated_evidence_count":1,"quarantined_count":0,"rationale":"Trust is based on 1 deduplicated trusted run from 1 reporter."},"dimensions":[{"key":"reachability","score":68,"sample_size":1,"rationale":"Derived from AES 80 and observed friction for reachability."},{"key":"navigability","score":80,"sample_size":1,"rationale":"Derived from AES 80 and observed friction for navigability."},{"key":"task_completability","score":80,"sample_size":1,"rationale":"Derived from AES 80 and observed friction for task_completability."},{"key":"transactability","score":80,"sample_size":1,"rationale":"Derived from AES 80 and observed friction for transactability."},{"key":"recoverability","score":80,"sample_size":1,"rationale":"Derived from AES 80 and observed friction for recoverability."},{"key":"policy_parseability","score":80,"sample_size":1,"rationale":"Derived from AES 80 and observed friction for policy_parseability."},{"key":"trust_safety","score":80,"sample_size":1,"rationale":"Derived from AES 80 and observed friction for trust_safety."},{"key":"efficiency","score":80,"sample_size":1,"rationale":"Derived from AES 80 and observed friction for efficiency."}],"segments":[{"segment":{"stack":"codex-browser-loop","model":"gpt-5","browser_runtime":"codex-in-app-browser","identity_class":"agent_user"},"aes":80,"outcome_rate":0.8,"sample_size":1,"confidence":{"score":0.23,"level":"low","sample_size":1,"rationale":"Confidence reflects 0.11 effective weight, Wilson bounds 0.018176-0.998844, and Beta posterior mean 0.515931."},"freshness":{"updated_at":"2026-06-09T18:21:58.228Z","age_days":7.4,"status":"aging","rationale":"Latest evidence is 7.4 days old."},"known_blockers":["login_required","payment_authorization"]}],"recommended_actions":[{"priority":"medium","actor":"agent","action":"Use preflight output as the execution guardrail and report the final outcome.","expected_impact":"Improves future confidence and catches drift."}]},{"site":"jetblue.com","task":"travel.find_carry_on_bag_rules","health":"degraded","aes":80,"outcome_rate":0.8,"known_blockers":["login_required"],"recipe_uri":null,"policy_notes":{},"confidence":{"score":0.23,"level":"low","sample_size":1,"rationale":"Confidence reflects 0.11 effective weight, Wilson bounds 0.018155-0.998846, and Beta posterior mean 0.515912."},"freshness":{"updated_at":"2026-06-09T17:04:56.786Z","age_days":7.4,"status":"aging","rationale":"Latest evidence is 7.4 days old."},"evidence":{"sample_size":1,"source_tiers":["public_web_observation"],"evidence_ids":["loop-1781024696650-jetblue-com-travel-find-carry-on-bag-rules"],"latest_evidence_id":"loop-1781024696650-jetblue-com-travel-find-carry-on-bag-rules","notes":["Status is derived from reported runs stored in this server process."]},"trust":{"score":0.38,"level":"low","reporter_count":1,"deduplicated_evidence_count":1,"quarantined_count":0,"rationale":"Trust is based on 1 deduplicated trusted run from 1 reporter."},"dimensions":[{"key":"reachability","score":68,"sample_size":1,"rationale":"Derived from AES 80 and observed friction for reachability."},{"key":"navigability","score":80,"sample_size":1,"rationale":"Derived from AES 80 and observed friction for navigability."},{"key":"task_completability","score":80,"sample_size":1,"rationale":"Derived from AES 80 and observed friction for task_completability."},{"key":"transactability","score":80,"sample_size":1,"rationale":"Derived from AES 80 and observed friction for transactability."},{"key":"recoverability","score":80,"sample_size":1,"rationale":"Derived from AES 80 and observed friction for recoverability."},{"key":"policy_parseability","score":80,"sample_size":1,"rationale":"Derived from AES 80 and observed friction for policy_parseability."},{"key":"trust_safety","score":80,"sample_size":1,"rationale":"Derived from AES 80 and observed friction for trust_safety."},{"key":"efficiency","score":80,"sample_size":1,"rationale":"Derived from AES 80 and observed friction for efficiency."}],"segments":[{"segment":{"stack":"codex-browser-loop","model":"gpt-5","browser_runtime":"codex-in-app-browser","identity_class":"agent_user"},"aes":80,"outcome_rate":0.8,"sample_size":1,"confidence":{"score":0.23,"level":"low","sample_size":1,"rationale":"Confidence reflects 0.11 effective weight, Wilson bounds 0.018155-0.998846, and Beta posterior mean 0.515912."},"freshness":{"updated_at":"2026-06-09T17:04:56.786Z","age_days":7.4,"status":"aging","rationale":"Latest evidence is 7.4 days old."},"known_blockers":["login_required"]}],"recommended_actions":[{"priority":"medium","actor":"agent","action":"Use preflight output as the execution guardrail and report the final outcome.","expected_impact":"Improves future confidence and catches drift."}]}],"incidents":[{"id":"incident_jetblue_com_travel_manage_flight_reservation","task":"travel.manage_flight_reservation","severity":"high","opened_at":"2026-06-17T03:21:06.178Z","status":"open","summary":"Blocking friction observed for travel.manage_flight_reservation: login_required, 2fa_user_present, price_mismatch, navigation_failed"}],"confidence":{"score":0.22,"level":"low","sample_size":7,"rationale":"Aggregated across available task-level confidence summaries."},"freshness":{"updated_at":"2026-06-17T03:21:06.178Z","age_days":0,"status":"fresh","rationale":"Latest evidence is 0 days old."},"evidence":{"sample_size":7,"source_tiers":["public_web_observation"],"evidence_ids":["top100-travel-22-jetbluecom-travelmanage-flight-reservation","loop-1781005985194-jetblue-com-travel-manage-flight-reservation","loop-1781005868515-jetblue-com-travel-manage-flight-reservation","loop-1781029317994-jetblue-com-travel-find-refund-cancel-policy","loop-1781024696650-jetblue-com-travel-find-carry-on-bag-rules"],"latest_evidence_id":"loop-1781024696650-jetblue-com-travel-find-carry-on-bag-rules","notes":["Official airline pages identify the workflow entry point and policy surface; actual reservation handling remains authenticated and user-present.","Source: https://www.jetblue.com/manage-trips","Source: https://www.jetblue.com/help/changes-cancellations-and-standby","Status is derived from reported runs stored in this server process."]},"trust":{"score":0.38,"level":"low","reporter_count":3,"deduplicated_evidence_count":4,"quarantined_count":0,"rationale":"Aggregated across task or site trust summaries."},"recommended_actions":[{"priority":"high","actor":"agent","action":"Do not cancel, rebook, select paid seats, or accept a fare difference without explicit user approval.","expected_impact":"Keeps the agent inside documented, reversible, user-approved boundaries."},{"priority":"high","actor":"agent","action":"Require total-price verification immediately before final submission.","expected_impact":"Reduces high-regret transaction errors."},{"priority":"medium","actor":"agent","action":"Use preflight output as the execution guardrail and report the final outcome.","expected_impact":"Improves future confidence and catches drift."}]}