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https://my.clevelandclinic.org/resources/mychart-appointment-and-scheduling-troubleshooting","Source: https://my.clevelandclinic.org/webappointment"]},"trust":{"score":0.38,"level":"low","reporter_count":1,"deduplicated_evidence_count":1,"quarantined_count":0,"rationale":"Trust is based on 1 deduplicated trusted run from 1 reporter."},"dimensions":[{"key":"reachability","score":29,"sample_size":4,"rationale":"Derived from AES 41 and observed friction for reachability."},{"key":"navigability","score":41,"sample_size":4,"rationale":"Derived from AES 41 and observed friction for navigability."},{"key":"task_completability","score":29,"sample_size":4,"rationale":"Derived from AES 41 and observed friction for task_completability."},{"key":"transactability","score":41,"sample_size":4,"rationale":"Derived from AES 41 and observed friction for transactability."},{"key":"recoverability","score":29,"sample_size":4,"rationale":"Derived from AES 41 and observed friction for 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