{"site":"trip.com","overall_health":"blocked","tasks":[{"site":"trip.com","task":"travel.cancel_third_party_booking","health":"blocked","aes":75,"outcome_rate":0.747,"known_blockers":["login_required","price_mismatch"],"recipe_uri":"recipe://trip.com/travel.cancel_third_party_booking/public-preflight-v1","policy_notes":{"public_path":"Official help or terms surface documents manage-booking, cancellation, refund, or provider-rule handling for third-party travel reservations.","task_family":"cancel","seo_angle":"Trip.com: Can AI Agents Safely Change or Cancel a Travel Booking?","confidence_note":"Official public help or legal pages expose the high-level path, but booking-specific refund amounts require an authenticated itinerary.","launch_set":"first_300_public_preflight"},"confidence":{"score":0.29,"level":"low","sample_size":4,"rationale":"Confidence reflects 0.92 effective weight, Wilson bounds 0.109632-0.986062, and Beta posterior mean 0.57799."},"freshness":{"updated_at":"2026-06-17T03:22:11.498Z","age_days":0,"status":"fresh","rationale":"Latest evidence is 0 days old."},"evidence":{"sample_size":4,"source_tiers":["public_web_observation"],"evidence_ids":["top100-travel-53-tripcom-travelcancel-third-party-booking","loop-1781013633940-trip-com-travel-cancel-third-party-booking","loop-1781013625200-trip-com-travel-cancel-third-party-booking"],"latest_evidence_id":"top100-travel-53-tripcom-travelcancel-third-party-booking","notes":["Official public help or legal pages expose the high-level path, but booking-specific refund amounts require an authenticated itinerary.","Source: https://us.trip.com/pages/customer-service/"]},"trust":{"score":0.38,"level":"low","reporter_count":1,"deduplicated_evidence_count":2,"quarantined_count":0,"rationale":"Trust is based on 2 deduplicated trusted runs from 1 reporter."},"dimensions":[{"key":"reachability","score":63,"sample_size":4,"rationale":"Derived from AES 75 and observed friction for reachability."},{"key":"navigability","score":75,"sample_size":4,"rationale":"Derived from AES 75 and observed friction for navigability."},{"key":"task_completability","score":75,"sample_size":4,"rationale":"Derived from AES 75 and observed friction for task_completability."},{"key":"transactability","score":63,"sample_size":4,"rationale":"Derived from AES 75 and observed friction for transactability."},{"key":"recoverability","score":75,"sample_size":4,"rationale":"Derived from AES 75 and observed friction for recoverability."},{"key":"policy_parseability","score":75,"sample_size":4,"rationale":"Derived from AES 75 and observed friction for policy_parseability."},{"key":"trust_safety","score":63,"sample_size":4,"rationale":"Derived from AES 75 and observed friction for trust_safety."},{"key":"efficiency","score":75,"sample_size":4,"rationale":"Derived from AES 75 and observed friction for efficiency."}],"segments":[{"segment":{"stack":"codex-browser-loop","model":"gpt-5","browser_runtime":"codex-in-app-browser","identity_class":"agent_user"},"aes":80,"outcome_rate":0.8,"sample_size":1,"confidence":{"score":0.23,"level":"low","sample_size":1,"rationale":"Confidence reflects 0.11 effective weight, Wilson bounds 0.018095-0.99885, and Beta posterior mean 0.515861."},"freshness":{"updated_at":"2026-06-09T14:00:34.211Z","age_days":7.6,"status":"aging","rationale":"Latest evidence is 7.6 days old."},"known_blockers":["login_required"]},{"segment":{"stack":"codex-browser-loop","model":"gpt-5","browser_runtime":"codex-in-app-browser-direct","identity_class":"agent_user"},"aes":80,"outcome_rate":0.8,"sample_size":1,"confidence":{"score":0.23,"level":"low","sample_size":1,"rationale":"Confidence reflects 0.11 effective weight, Wilson bounds 0.018095-0.99885, and Beta posterior mean 0.515861."},"freshness":{"updated_at":"2026-06-09T14:00:25.367Z","age_days":7.6,"status":"aging","rationale":"Latest evidence is 7.6 days old."},"known_blockers":["login_required"]}],"recommended_actions":[{"priority":"high","actor":"agent","action":"Do not book, cancel, change, or pay without explicit user approval.","expected_impact":"Keeps the agent inside documented, reversible, user-approved boundaries."},{"priority":"high","actor":"agent","action":"Require total-price verification immediately before final submission.","expected_impact":"Reduces high-regret transaction errors."}]}],"incidents":[{"id":"incident_trip_com_travel_cancel_third_party_booking","task":"travel.cancel_third_party_booking","severity":"high","opened_at":"2026-06-17T03:22:11.498Z","status":"open","summary":"Blocking friction observed for travel.cancel_third_party_booking: login_required, price_mismatch"}],"confidence":{"score":0.29,"level":"low","sample_size":4,"rationale":"Aggregated across available task-level confidence summaries."},"freshness":{"updated_at":"2026-06-17T03:22:11.498Z","age_days":0,"status":"fresh","rationale":"Latest evidence is 0 days old."},"evidence":{"sample_size":4,"source_tiers":["public_web_observation"],"evidence_ids":["top100-travel-53-tripcom-travelcancel-third-party-booking","loop-1781013633940-trip-com-travel-cancel-third-party-booking","loop-1781013625200-trip-com-travel-cancel-third-party-booking"],"latest_evidence_id":"loop-1781013625200-trip-com-travel-cancel-third-party-booking","notes":["Official public help or legal pages expose the high-level path, but booking-specific refund amounts require an authenticated itinerary.","Source: https://us.trip.com/pages/customer-service/"]},"trust":{"score":0.38,"level":"low","reporter_count":1,"deduplicated_evidence_count":2,"quarantined_count":0,"rationale":"Aggregated across task or site trust summaries."},"recommended_actions":[{"priority":"high","actor":"agent","action":"Do not book, cancel, change, or pay without explicit user approval.","expected_impact":"Keeps the agent inside documented, reversible, user-approved boundaries."},{"priority":"high","actor":"agent","action":"Require total-price verification immediately before final submission.","expected_impact":"Reduces high-regret transaction errors."}]}