{"kind":"site","site":"apple.com","siteName":"Apple","rows":[{"row":{"site":"apple.com","category":"commerce","task":"commerce.check_return_policy","health":"degraded","aes":85,"confidence":{"score":0.29,"level":"low","sample_size":3,"rationale":"Confidence reflects 0.81 effective weight, Wilson bounds 0.12708-0.99561, and Beta posterior mean 0.601527."},"freshness":{"updated_at":"2026-06-17T02:28:12.731Z","age_days":0,"status":"fresh","rationale":"Latest evidence is 0 days old."},"known_blockers":["login_required"],"recipe_uri":"recipe://apple.com/commerce.check_return_policy/public-preflight-v1"},"siteName":"Apple","taskPhrase":"check Return Policy","taskTitle":"Check Return Policy","categoryTitle":"Commerce","verdict":"Yes, with a human handoff","tone":"warning","outcomeSplit":{"success":20,"handoff":50,"partial":15,"blocked":15},"href":"/sites/apple.com/commerce.check_return_policy"},{"row":{"site":"apple.com","category":"customer_support","task":"customer_support.device_or_account_help","health":"degraded","aes":78,"confidence":{"score":0.29,"level":"low","sample_size":3,"rationale":"Confidence reflects 0.81 effective weight, Wilson bounds 0.108319-0.990907, and Beta posterior mean 0.582108."},"freshness":{"updated_at":"2026-06-17T02:28:12.731Z","age_days":0,"status":"fresh","rationale":"Latest evidence is 0 days old."},"known_blockers":["login_required","human_handoff_required"],"recipe_uri":"recipe://apple.com/customer_support.device_or_account_help/public-preflight-v1"},"siteName":"Apple","taskPhrase":"device Or Account Help","taskTitle":"Customer Support / Device Or Account Help","categoryTitle":"Customer Support","verdict":"Yes, with a human handoff","tone":"warning","outcomeSplit":{"success":18,"handoff":45,"partial":15,"blocked":22},"href":"/sites/apple.com/customer_support.device_or_account_help"},{"row":{"site":"apple.com","category":"jobs_careers","task":"jobs_careers.search_jobs","health":"healthy","aes":100,"confidence":{"score":0.23,"level":"low","sample_size":1,"rationale":"Confidence reflects 0.11 effective weight, Wilson bounds 0.028274-1, and Beta posterior mean 0.526465."},"freshness":{"updated_at":"2026-06-09T14:46:37.446Z","age_days":7.5,"status":"aging","rationale":"Latest evidence is 7.5 days old."},"known_blockers":[],"recipe_uri":null},"siteName":"Apple","taskPhrase":"search jobs","taskTitle":"Search jobs","categoryTitle":"Jobs And 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Info","categoryTitle":"Reported","verdict":"Yes","tone":"positive","outcomeSplit":{"success":87,"handoff":9,"partial":4,"blocked":0},"href":"/sites/apple.com/customer_support.find_repair_service_info"},{"row":{"site":"apple.com","category":"reported","task":"finance_bills.manage_credit_card_payment","health":"degraded","aes":80,"confidence":{"score":0.23,"level":"low","sample_size":1,"rationale":"Confidence reflects 0.11 effective weight, Wilson bounds 0.018105-0.998849, and Beta posterior mean 0.515869."},"freshness":{"updated_at":"2026-06-09T14:05:40.209Z","age_days":7.6,"status":"aging","rationale":"Latest evidence is 7.6 days old."},"known_blockers":["login_required"],"recipe_uri":null},"siteName":"Apple","taskPhrase":"manage Credit Card Payment","taskTitle":"Finance Bills / Manage Credit Card Payment","categoryTitle":"Reported","verdict":"Yes, with a human handoff","tone":"warning","outcomeSplit":{"success":19,"handoff":46,"partial":15,"blocked":20},"href":"/sites/apple.com/finance_bills.manage_credit_card_payment"},{"row":{"site":"apple.com","category":"subscriptions","task":"subscriptions.cancel","health":"degraded","aes":77,"confidence":{"score":0.29,"level":"low","sample_size":3,"rationale":"Confidence reflects 0.81 effective weight, Wilson bounds 0.103292-0.989305, and Beta posterior mean 0.576626."},"freshness":{"updated_at":"2026-06-17T02:28:12.731Z","age_days":0,"status":"fresh","rationale":"Latest evidence is 0 days old."},"known_blockers":["login_required","2fa_user_present"],"recipe_uri":"recipe://subscriptions.cancel/apple-cancel-subscription/v1"},"siteName":"Apple","taskPhrase":"cancel a subscription","taskTitle":"Cancel a subscription","categoryTitle":"Subscriptions","verdict":"Yes, with a human handoff","tone":"warning","outcomeSplit":{"success":17,"handoff":45,"partial":15,"blocked":23},"href":"/sites/apple.com/subscriptions.cancel"}],"primaryCategoryKey":"reported","primaryCategoryTitle":"Reported","overallHealth":"healthy","verdict":"Yes","tone":"positive","averageAes":86,"bestTask":{"row":{"site":"apple.com","category":"jobs_careers","task":"jobs_careers.search_jobs","health":"healthy","aes":100,"confidence":{"score":0.23,"level":"low","sample_size":1,"rationale":"Confidence reflects 0.11 effective weight, Wilson bounds 0.028274-1, and Beta posterior mean 0.526465."},"freshness":{"updated_at":"2026-06-09T14:46:37.446Z","age_days":7.5,"status":"aging","rationale":"Latest evidence is 7.5 days old."},"known_blockers":[],"recipe_uri":null},"siteName":"Apple","taskPhrase":"search jobs","taskTitle":"Search jobs","categoryTitle":"Jobs And 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80"},{"href":"/sites/apple.com/jobs_careers.search_jobs","label":"Apple search jobs report","note":"AES 100"}]},"metadata":{"title":"Can AI agents use Apple? Agent reliability report - CrawlDex","description":"Yes for Apple: 7 measured tasks, 13 observations, last verified Jun 17, 2026.","lastVerified":"Jun 17, 2026","observations":13,"taskCount":7}}