{"kind":"site-task","row":{"site":"cox.com","category":"customer_support","task":"customer_support.service_or_billing_help","health":"degraded","aes":82,"confidence":{"score":0.3,"level":"low","sample_size":4,"rationale":"Confidence reflects 0.92 effective weight, Wilson bounds 0.130684-0.992623, and Beta posterior mean 0.60049."},"freshness":{"updated_at":"2026-06-17T02:11:17.427Z","age_days":0,"status":"fresh","rationale":"Latest evidence is 0 days old."},"known_blockers":["login_required","human_handoff_required"],"recipe_uri":"recipe://cox.com/customer_support.service_or_billing_help/public-preflight-v1"},"siteName":"Cox","taskPhrase":"service Or Billing Help","taskTitle":"Customer Support / Service Or Billing Help","categoryTitle":"Customer Support","categoryKey":"customer_support","verdict":"Yes, with a human handoff","tone":"warning","verdictSentence":"Yes, with a human handoff - as of Jun 17, 2026, AI agents can service Or Billing Help on Cox. 82% task outcome signal across 4 observations; main blocker: Login Required.","outcomeRate":82,"outcomeSplit":{"success":19,"handoff":48,"partial":15,"blocked":18},"topBlocker":"login_required","bodySections":["attempt","evidence","agent_builders","blockers","handoff","recipe"],"gate":{"indexable":true,"reasons":[],"bodySectionCount":6},"paths":{"canonical":"/sites/cox.com/customer_support.service_or_billing_help","markdown":"/sites/cox.com/customer_support.service_or_billing_help.md","json":"/sites/cox.com/customer_support.service_or_billing_help/data","apiStatus":"/api/v1/status/cox.com","apiRecipe":"/api/v1/recipes/cox.com/customer_support.service_or_billing_help"},"breadcrumbs":[{"name":"Home","href":"/"},{"name":"Customer Support","href":"/categories/customer_support"},{"name":"Cox","href":"/sites/cox.com"},{"name":"Customer Support / Service Or Billing Help","href":"/sites/cox.com/customer_support.service_or_billing_help"}],"lattice":{"primary":[{"href":"/tasks/customer_support.service_or_billing_help","label":"All sites where agents service Or Billing Help"},{"href":"/sites/cox.com","label":"Cox agent reliability report"},{"href":"/categories/customer_support","label":"Customer Support agent task category"},{"href":"/rankings/customer_support.service_or_billing_help","label":"Best and worst sites to service Or Billing Help"},{"href":"/submit","label":"Submit an observation for Cox service Or Billing Help"}],"blockers":[{"href":"/blockers/login_required","label":"Websites with Login Required friction"},{"href":"/blockers/human_handoff_required","label":"Websites with Human Handoff Required friction"}],"siblingSites":[{"href":"/sites/t-mobile.com/customer_support.service_or_billing_help","label":"T Mobile service Or Billing Help report","note":"AES 100"},{"href":"/sites/att.com/customer_support.service_or_billing_help","label":"Att service Or Billing Help report","note":"AES 79"},{"href":"/sites/spectrum.com/customer_support.service_or_billing_help","label":"Spectrum service Or Billing Help report","note":"AES 79"},{"href":"/sites/verizon.com/customer_support.service_or_billing_help","label":"Verizon service Or Billing Help report","note":"AES 77"}],"otherSiteTasks":[{"href":"/sites/cox.com/finance_bills.pay_telecom_bill","label":"Cox pay Telecom Bill report","note":"AES 80"}]},"metadata":{"title":"Can an AI agent service Or Billing Help on Cox? (June 2026) - CrawlDex","description":"Yes, with a human handoff on Jun 17, 2026: 82% outcome signal across 4 observations for Cox service Or Billing Help.","monthYear":"June 2026","lastVerified":"Jun 17, 2026","observations":4}}