{"kind":"site-task","row":{"site":"kroger.com","category":"customer_support","task":"customer_support.grocery_order_support","health":"degraded","aes":81,"confidence":{"score":0.29,"level":"low","sample_size":3,"rationale":"Confidence reflects 0.81 effective weight, Wilson bounds 0.115298-0.9929, and Beta posterior mean 0.589536."},"freshness":{"updated_at":"2026-06-17T02:28:12.731Z","age_days":0,"status":"fresh","rationale":"Latest evidence is 0 days old."},"known_blockers":["login_required","human_handoff_required","hidden_modal"],"recipe_uri":"recipe://kroger.com/customer_support.grocery_order_support/public-preflight-v1"},"siteName":"Kroger","taskPhrase":"grocery Order Support","taskTitle":"Customer Support / Grocery Order Support","categoryTitle":"Customer Support","categoryKey":"customer_support","verdict":"Yes, with a human handoff","tone":"warning","verdictSentence":"Yes, with a human handoff - as of Jun 17, 2026, AI agents can grocery Order Support on Kroger. 81% task outcome signal across 3 observations; main blocker: Login Required.","outcomeRate":81,"outcomeSplit":{"success":19,"handoff":47,"partial":15,"blocked":19},"topBlocker":"login_required","bodySections":["attempt","evidence","agent_builders","blockers","handoff","recipe"],"gate":{"indexable":true,"reasons":[],"bodySectionCount":6},"paths":{"canonical":"/sites/kroger.com/customer_support.grocery_order_support","markdown":"/sites/kroger.com/customer_support.grocery_order_support.md","json":"/sites/kroger.com/customer_support.grocery_order_support/data","apiStatus":"/api/v1/status/kroger.com","apiRecipe":"/api/v1/recipes/kroger.com/customer_support.grocery_order_support"},"breadcrumbs":[{"name":"Home","href":"/"},{"name":"Customer Support","href":"/categories/customer_support"},{"name":"Kroger","href":"/sites/kroger.com"},{"name":"Customer Support / Grocery Order Support","href":"/sites/kroger.com/customer_support.grocery_order_support"}],"lattice":{"primary":[{"href":"/tasks/customer_support.grocery_order_support","label":"All sites where agents grocery Order Support"},{"href":"/sites/kroger.com","label":"Kroger agent reliability report"},{"href":"/categories/customer_support","label":"Customer Support agent task category"},{"href":"/rankings/customer_support.grocery_order_support","label":"Best and worst sites to grocery Order Support"},{"href":"/submit","label":"Submit an observation for Kroger grocery Order Support"}],"blockers":[{"href":"/blockers/login_required","label":"Websites with Login Required friction"},{"href":"/blockers/human_handoff_required","label":"Websites with Human Handoff Required friction"},{"href":"/blockers/hidden_modal","label":"Websites with Hidden Modal friction"}],"siblingSites":[],"otherSiteTasks":[{"href":"/sites/kroger.com/food_local.order_pickup_delivery","label":"Kroger order Pickup Delivery report","note":"AES 80"},{"href":"/sites/kroger.com/healthcare_admin.refill_prescription","label":"Kroger refill prescription report","note":"AES 80"}]},"metadata":{"title":"Can an AI agent grocery Order Support on Kroger? (June 2026) - CrawlDex","description":"Yes, with a human handoff on Jun 17, 2026: 81% outcome signal across 3 observations for Kroger grocery Order Support.","monthYear":"June 2026","lastVerified":"Jun 17, 2026","observations":3}}