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Site reliability report

Can AI agents use Coursera?

Partially - CrawlDex has 5 measured tasks for Coursera, based on 8 observations. Last verified Jun 17, 2026.

PartiallyLast verified Jun 17, 2026Based on 8 observations

AES

81

81% outcome signal

81
Success 19%Handoff 47%Partial 15%Blocked 19%

Task matrix

Measured tasks on Coursera

TaskVerdictAESOutcome splitFreshness
Education / Request Refund
education.request_refund
Yes, with a human handoff84
Success 19%Handoff 50%Partial 15%Blocked 16%
fresh
Customer Support / Course Or Billing Help
customer_support.course_or_billing_help
Yes, with a human handoff80
Success 19%Handoff 46%Partial 15%Blocked 20%
aging
Education / Browse Public Certificates
education.browse_public_certificates
Yes, with a human handoff80
Success 19%Handoff 46%Partial 15%Blocked 20%
aging
Education / Search Public Courses
education.search_public_courses
Yes, with a human handoff80
Success 19%Handoff 46%Partial 15%Blocked 20%
aging
Cancel a subscription
subscriptions.cancel
Yes, with a human handoff80
Success 19%Handoff 46%Partial 15%Blocked 20%
aging

Best and worst task

Where agents have the cleanest path

Best measured task

Education / Request Refund

AES 84 / Yes, with a human handoff

Hardest measured task

Customer Support / Course Or Billing Help

AES 80 / Yes, with a human handoff

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<a href="https://crawldex.com/sites/coursera.org"><img src="https://crawldex.com/badge/coursera.org.svg" alt="CrawlDex AES for Coursera"></a>

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