Site reliability report
Can AI agents use Southwest?
Yes, with a human handoff - CrawlDex has 6 measured tasks for Southwest, based on 14 observations. Last verified Jun 16, 2026.
Yes, with a human handoffLast verified Jun 16, 2026Based on 14 observations
AES
73
73% outcome signal
73
Success 24%Handoff 30%Partial 12%Blocked 34%
Task matrix
Measured tasks on Southwest
| Task | Verdict | AES | Outcome split | Freshness |
|---|---|---|---|---|
| Customer Support / Flight Help customer_support.flight_help | Yes, with a human handoff | 71 | Success 15%Handoff 43%Partial 14%Blocked 28% | fresh |
| Monitor prices future_agent_tasks.monitor_prices | Yes, with a human handoff | 80 | Success 19%Handoff 46%Partial 15%Blocked 20% | fresh |
| Travel / Find Baggage Policy travel.find_baggage_policy | Yes | 100 | Success 87%Handoff 9%Partial 4%Blocked 0% | fresh |
| Travel / Find Change Cancel Policy travel.find_change_cancel_policy | Yes, with a human handoff | 40 | Success 6%Handoff 35%Partial 12%Blocked 47% | fresh |
| Cancel Flight travel.cancel_flight | Yes, with a human handoff | 73 | Success 15%Handoff 44%Partial 15%Blocked 26% | fresh |
| Travel / Manage Flight Reservation travel.manage_flight_reservation | Blocked | 74 | Success 0%Handoff 5%Partial 10%Blocked 85% | fresh |
Best and worst task
Where agents have the cleanest path
Badge embed
Show this reliability report
Site owners can link to the public CrawlDex report for this domain. Badge SVG delivery is handled by the growth package.
<a href="https://crawldex.com/sites/southwest.com"><img src="https://crawldex.com/badge/southwest.com.svg" alt="CrawlDex AES for Southwest"></a>
Lattice links
Explore nearby evidence
Categories
Negative or friction claim
Think this is wrong? Dispute this report. CrawlDex keeps methodology and correction paths visible for measured claims.